FIELD SERVICE TECHNICIAN

The Marvin Group is a Strategic Partner for Global Alternate Mission Equipment and Sustainment
The Marvin Group, a leading defense contractor, plays a crucial role in the development and manufacturing of various systems for military aerospace and vehicles. Based in Southern California near the Los Angeles International Airport, The Marvin Group consists of Marvin Engineering (MEC), Marvin Test Solutions (MTS) and Marvin Land Systems (MLS).  Marvin Engineering designs and produces military Alternate Mission Equipment.  Marvin Test Solutions designs and manufactures armament Test Equipment. Marvin Land Systems specializes in the design and build of power and thermal management systems. For over 60 years we have maintained “A Tradition of Excellence”, serving as a trusted source for our unwavering commitment to supporting all branches of the Department of Defense and our global allies. Our collaboration extends across a diverse array of programs and platforms, including major military prime contractors such as Lockheed Martin, Northrop Grumman, and Raytheon.

Description:

The Service Tech/Installer position reports to Operations Manager and Production Manager. This is a multi-roll job that will require the Tech/Installer to travel and work alone or with a team. This job will require them to perform both service calls and installations. The Service Tech/ Installer(s) are highly trained technicians, this includes but not limited to working at the CWT facility, maintaining good attendance, workmanship, communication skills, following company standards. Should be self-motivated in setting and reaching goals. The Service Tech / Installer should be proficient in all tools (i.e., all hand tools, welder, saws, hammer drill) and be trained in trade techniques required to install and service the GEM System i.e. (jar testing, pumps seals replacement, pump power leg eval, programing PH controllers, Level controllers, Timers). As well as having knowledge of all CWT provided equipment that is associated with a GEM system and its sequence of operation. Ability to lift 75lbs and work in confined spaces.

Responsibilities:

• Develop and maintain skill levels and proficiency in hand/power tools and trade installation techniques to company standards. 
• Develop skills in all CWT provided equipment such as pH systems, Motor Controls, and GEM electronics.
• Develop the skills to complete jar testing required for set starting system. 
• Develop and maintain a good working relationship with clients and contractors.
• Develop service options (preventative maintenance) for clients and CWT.
• Work in the shop or in the field as required depending on workloads.
• Work in CWT facility when not in the field as a technician that assists the shop staff.
• Read and understand electrical schematics and blueprints.
• Complete all installation and repairs to code and/or company standards and customer satisfaction.
• Work well in a team environment.
• Be a problem solver, diagnose errors or technical problems and determine solutions.
• Organizational skills.
• Maintain a well-stocked and organized work vehicle if applicable.
• Maintain a clean truck, appropriate grooming, and demonstrate organizational skills.
• All documents are accurately completed, this includes but not limited to inventory, photos, and authorization forms.
• Time sheets are complete and accurate to company standards.
• Maintain a spending report on company standards.
• Maintain a complete and accurate inventory of all parts pulled and or used daily. See company policy and procedure.
• Any other task assigned by management.
• Ability to cross-help team members within all departments.
• Prior to leaving the job site if incomplete, you must contacct th

Duties:

• Continued education of installations and service techniques.
• Maintain a professional image.
• Leave the job site cleaner than when you arrived.
• Job sites must be maintained in an organized, professional, and safe manner always.
• Review job with customer prior to starting for approval.
• Work in a shop when no service calls or installations are on schedule.
• Be on call for immediate deployment to a job site.
• Maintain all tools and parts inventory.
• Service/maintenance of Toolboxes.
• Ability to trouble shoot all electrical and mechanical problems of a GEM system and accessories.
• Tracking mileage for trips.
• Read, understand, and apply company policies, procedures, and guidelines for inventory control. 
• Aid and assist all departments as needed.
• Prior to leaving the job site if incomplete, you must contact the supervisor.

Measure of Performance:

• Ability to work as a team in the field.

• Consistently demonstrate improvement in skill level and performance.
• Ability to work well with customers. No customer complaints.
• Build a PM program that is self-sustained.
• Maintaining inventory or parts, supplies, and tools on truck and gang box, spot checks are consistent with check out sheet.
• Ability to work well as a member of the fabrication/assembly crew in shop.
• Work is completed correctly, efficiently, up to the current code and standards.
• Tech to contact customers prior to leaving for jobsite, completing jobs in a timely manner without having to make multiple trips back to shop.
• Ability to maintain records of each job/service call so client’s problems can be tracked.
• Customer satisfaction with CWT services.
• Ability to solve client’s problems creatively and economically.
• Forms are filled out and turned in daily and inventory is maintained at accurate levels under your control. 
• Open willingness to always assist.
• Prior to leaving the job site if incomplete, you must contact the supervisor.

Salary Range: $65,000 - $ 85,000

This position must meet export control compliance requirements. All applicants must be “U.S. persons” within the meaning of ITAR, as defined: a U.S. Citizen, a lawful permanent resident, political asylee, or refugee.

Interested parties please apply online and submit resume to https://jobs.marvingroup.com/
Visit us at https://http://marvingroup.com/

The Marvin Group is an EEO/AA/Disability/Vets Employer.

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact People & Culture at 310.674.5030.